In most countries, you have to pay a toll for the use of certain roads, expressways, and highways. There is no difference in the rate of charges if the license plate (number plate) of the given vehicle is the same as that of the destination country (local resident, local citizen) or different (for example, a vehicle from another country, a citizen of another country). In many places, the fee for the motorway sticker also includes the toll fee for those roads that are not motorways, but still subject to tolls. And in some countries, there are toll roads that cannot be used with a motorway sticker, but only with the payment of a separate toll. The name "sticker" is actually not appropriate, since in many countries the stick-on, real sticker has been discontinued. Regardless of this, the common parlance also calls the electronic toll a "highway sticker".
Primarily when the driver of the vehicle wants to use the road marked with the highway sign. In some countries (e.g. Hungary), the highway sticker for each county (in other countries even for cantons, parts of the country, roads) can be purchased separately for the given section. This also has a risk factor if, due to a lack of local knowledge, the driver of the vehicle arrives on a road (county, canton, part of the country) where he no longer has the immediate opportunity to change tolls. That's why it's worth buying a highway sticker valid for the entire country at the right time when traveling.
The payment of the toll is not tied to the ownership of the vehicle, but to the registration number (in some cases, other vehicle identification). Thus, anyone can buy a highway sticker for any vehicle.
The highway sticker must be ordered at least 30 minutes before entering the toll road, so that the data is already recorded with high certainty in the given computer system when it is put into use. The actual registration takes place when the e-mail confirming the purchase (with proof attachment) and the optional additional SMS arrive. The registration number and other travel identifiers on the receipt must match the actual data. It is the user's responsibility to check this data.
There may be differences in the classification of the vehicle category in individual countries. The information window in the online shopping section will help you with this.
There is no need to register here in the Evignet24 system, so the system is faster and easier to manage without lengthy registration processes.
Not in Evignet24's system. The tolls of freight carriers, truck drivers and lorry drivers are registered in a different system, which in many countries requires the installation and use of various electronic devices. It is not possible to buy such a device and tolls here.
Yes, in most countries you have to buy a separate highway sticker for the towing vehicle or trailer, especially if it has a separate registration number. In many cases, also for the other vehicle transported on the tow truck (thus a total of three stickers). The information window in the online shopping section will help you with this.
Yes, it is indicated in the system at the respective purchase points if it is possible to buy a highway sticker for the motorcycle here. In some countries, motorcyclists can use motorways free of charge. If, on the other hand, the option to buy a motorcycle sticker is not visible in the system at that point, this does not mean that the motorcycle can be driven on the highway in that country free of charge.
In addition to selecting the vehicle category, the time period and the destination country (if applicable, the area within the country), the vehicle registration number must be entered, as well as the coat of arms. The sign of majesty is the name of the country where the vehicle's license plate number is entered in the register based on the traffic license. In some countries, a chassis number or other vehicle identification must also be provided to purchase a highway sticker, in which cases this is indicated separately. Finally, you can pay by bank card.
There are countries where a grace period of one or two minutes is available after entering the toll road section. In most countries, however, there is no grace period either, so if the highway sticker was not available or was ordered with misspelled data, then a fine must also be expected for the fact of speeding.
The system sends one or more e-mails and optionally an SMS after a successful order. The receipt (order confirmation, invoice) does not in itself entitle you to use the toll road! In the e-mail attachment, you must also look for the receipt, which actually entitles you to use the toll road, provided that the information on it is also correct. In some cases, the receipt (order confirmation, invoice) and the proof of entitlement are sent separately by email. It is important to always make sure that the data matches, as a possible fine cannot be imposed on the participants of the sticker sales system.
In some countries it may take a minute or two to register, while in others it may take slightly longer. When placing an order, the information window will show you how long it is expected to take for the vehicle ID to be entered in the system in that country.
In the case of some road operators, purchasing a highway sticker with incorrect data has the disadvantage that the data can only be changed for a surcharge and only for a few minutes. However, in the case of most road managers, there is absolutely no possibility to change the data afterwards, especially if the sticker has already come into force. Unlike this, Evignet24's system provides a completely unique service and automatically adds the Comfortia© service to every purchase, with the help of which the data can be modified afterwards. The associated cost risk, administration fee and administration are provided directly by Evignet24 to the customers within the Comfortia© service. Comfortia© is a service built into the basic purchase price, but still representing added value. Further details can be found in the Contract Terms document.
This is not possible with most road operators, but the operator of Evignet24 also provides this option as part of the Comfortia©, advanced service. If at least 48 hours are available between the start date of the validity of the motorway sticker and the application, it is possible to cancel the sticker and refund the full amount. This can be requested in a support ticket, at least 48 hours before the effective date. Further details can be found in the Contract Terms document.
The "junk" and other folders in the e-mail account must also be checked. It may be necessary to press one of the "this letter is not spam" or "move to inbox" or "this sender is trustworthy" buttons. If it is not found anywhere the receipt including the license plate number, then it is necessary to open a support ticket in the contact menu or from the footer. It is important that you must not drive onto a toll road section until you have received the receipt, which undoubtedly belongs to the vehicle to which the order belongs. In addition to the target section, the receipt must show the sign of majesty, the registration number, the period and the vehicle category and, where appropriate, the chassis number or other vehicle identifier. The invoice, receipt, SMS and other confirmations are not a receipt in themselves!
The validity period can be selected when ordering, which varies from country to country: seven days (weekly), ten days, one month (monthly), two months, three months (quarterly), six months (half-yearly) and twelve months (one-year, annual) . The start date (validity entry) must be selected when ordering, but the end date is automatic, depending on the selected period. The starting date can be not only the date of the order, but also a later starting date that takes effect within a maximum of 20 calendar days after the day of the order. In this way, you can safely order the highway sticker even days or weeks in advance. Motorway stickers with an initial validity of more than 20 days cannot be purchased here.
It is not necessary to print it, but it is recommended that the email containing the receipt is always at hand, for example in a form that can be opened from a mobile phone. It is rarely possible to obtain a road permit where you can ask for a receipt. This is because the license plate number is the main identifier.
Yes, so if you own or manage more than 5 vehicles, request our unique offer via the support ticket system available in the contact menu and in the footer.
The owner of the vehicle (driver, owner-operator, lessee, leaseholder) is liable to the authority for the toll. It is the responsibility of the person using the vehicle to ensure beyond reasonable doubt that he or she has a valid toll certificate, i.e. a toll sticker, and that the information on the certificate is correct. No other person or company can be held liable for the fine or other damage caused, even if the person fined feels that he or she has acted correctly. The only exception to this rule is proof beyond reasonable doubt that the vehicle had a valid motorway sticker before entering the motorway and that all the details of the sticker are the same. This is very rare and is called a technical error. In the case of a penalty, you can use our Auxil© service, which is available in the contact menu and also from the footer.
The Auxil© service is only provided by the Evignet24 system as part of the purchase. Legal aid is available within the framework of the Auxil© service, which can bring effective progress in the case of fines. The service can be requested in connection with a highway sticker incident in any Central European country, regardless of where, when and how the highway sticker was purchased. Auxil© legal aid helps you overcome language barriers and lack of legal knowledge in the process, which is aimed at repealing, reducing, fairness, and ultimately paying the fine in installments. The condition for using the service is that the amount of the fine is higher than €250, and that the official fine letter is available and its date cannot be older than 30 calendar days. The Auxil© service does not require a €250 limit for customers of the Evignet24 highway sticker, so Evignet24 customers can use the service free of charge with any amount of fines, because the Auxil© service is included in the purchase price of the sticker itself. Access to the Auxil© service can be found in the contact menu and in the footer. Further details can be found in the Contract Terms Document.
The Comfortia© service is provided only by the Evignet24 system as part of the purchase. The Comfortia© service offers the possibility of subsequent modification of the data of the highway sticker and the possibility of cancellation based on a money-back guarantee. Buying a highway sticker with incorrect data, for example at physical purchase points, can have the disadvantage that the data can no longer be changed after leaving the cash register. In some countries, it is only possible to change data by paying an additional fee, the administration of which can make traveling extremely difficult. Unlike usual, Evignet24's system provides a completely unique service and automatically adds the Comfortia© service to every purchase, with the help of which the data can be modified even later. In the case of deleting or crediting a sticker, if at least 48 hours are available between the start date of the validity of the motorway sticker and the application, it is possible to cancel the sticker and refund the full amount. The associated cost risk, administration fee and human resources-based administration are provided directly by Evignet24 to the customers, within the framework of the Comfortia© service. Comfortia© is a comfort and travel safety service built into the basic purchase price, but still representing added value. The Comfortia© service is only valid for stickers purchased in the Evignet24 system. The service can be requested in a support ticket, at least 48 hours before the effective time. Further details can be found in the Contract Terms document.
We operate a 7/24 support ticketing system to ensure accurate and legitimate customer support, traceability and proper service. Our staff are available to answer any questions you may have. The support ticket system is available in the contact menu and in the footer.